Brokerage Firm Review

Askanti Group is a well-established brokerage firm with a solid reputation in the industry. They have been in operation for over a decade and have built a loyal customer base. However, some users have reported issues with their customer service and trading platform.

Services Offered

Askanti Group offers a wide range of services to their clients, including access to various trading platforms, investment options such as stocks, bonds, and mutual funds, as well as additional tools for research and analysis. While some users praise the diversity of options available, others have complained about the lack of advanced trading features.

Fees and Commissions

When it comes to fees and commissions, Askanti Group is considered competitive in the industry. They offer transparent pricing with no hidden fees, but some users have expressed concerns about the high commission rates for certain trades. It is important for potential clients to carefully review the fee structure before opening an account.

User Experience

The user experience at Askanti Group is a mixed bag. Some users find the trading platform intuitive and easy to navigate, while others have reported glitches and slow response times. The educational resources provided by the firm have received positive feedback, but there is room for improvement in terms of user interface design.

Customer Support

Customer support at Askanti Group is available via phone, email, and live chat. While some users have praised the prompt response times and helpful support staff, others have complained about long wait times and unhelpful representatives. It is important for the firm to address these issues to improve overall customer satisfaction.

Pros and Cons

Pros

• Competitive fee structure
• Diverse investment options
• Transparent pricing
• Helpful educational resources

Cons

• Inconsistent customer service
• Lack of advanced trading features
• Glitches in the trading platform
• High commission rates for certain trades

Final Verdict

Overall, Askanti Group is a reputable brokerage firm with a range of services to offer to their clients. While they have some areas for improvement, such as customer service and trading platform functionality, they also have many positive aspects, such as competitive fees and diverse investment options. Potential clients should carefully consider their individual needs and preferences before deciding to open an account with Askanti Group.